Superior DRL3555 55" Contemporary Linear Direct Vent Gas Fireplace
Superior DRL3555 55" Contemporary Linear Direct Vent Gas Fireplace
SKU: SKU: DRL3555TEN
Authorized Superior Dealer
Manufacturer's Warranty Included
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The Superior DRL3555 55 Inch Contemporary Linear Direct Vent Gas Fireplace combines expansive linear styling with advanced comfort features to create a striking centerpiece for modern living spaces. Its clean-face design and integrated tile stops allow for a seamless built-in appearance, while the included platinum crushed glass media enhances the flame display with a sleek contemporary look. Optional colored glass media and porcelain liner upgrades provide additional customization options, making it easy to create a fireplace that complements a variety of interior design styles.
Designed for convenience and year-round enjoyment, the Superior DRL3555 features electronic ignition with battery backup for continued operation during power outages. Available in natural gas and propane configurations, this fireplace delivers up to 28,000 BTUs on natural gas and up to 27,000 BTUs on propane. A factory-installed blower with six adjustable speed settings helps distribute heat efficiently throughout the room, while the included multi-function remote control provides convenient access to thermostat settings, flame height, blower speed, lighting, and ignition functions. The optional HeatFlo™ kit offers additional installation flexibility by directing heat above heat-sensitive wall décor and electronics.
To further enhance ambiance, the DRL3555 includes integrated floor lighting with six distinctive settings that create a warm and inviting atmosphere even when the burner is not operating. Built with tempered glass, a protective screen, and a durable textured powder coat finish, this fireplace is engineered for long-term reliability and performance. Compatible with Secure Vent rigid and flex direct vent systems and backed by a 20-year limited warranty, the Superior DRL3555 delivers an exceptional blend of contemporary design, advanced functionality, and efficient heating performance.
Included
- Fireplace Unit
- Literature Kit (Manuals & Guides)
- Elbow Heat Shield
- Header Heat shield
- 4.75” Non-combustible Board 2 Side Brackets and 1 Center Bracket
- Platinum Glass Media
- Remote Control
- 1 Wall Heatshield
- 2 U-Shaped Vent Restrictors
- 1 Minimal Vent Run Baffle
Optional Accessories
- HeatFlo Kit
- HeatFlo Flex Extension Kit
- Surround
- Liner Kit
- Additional Glass Media
- Driftwood Log Set
- River Rock
- Touch Up Paint
- Gas Conversion Kit
- Venting Components
Features
- Available in 35”, 45” and 55″ linear configured models
- HeatFlo™ kit option allows heat to be directed above heat sensitive wall hangings (45” & 55” models only)
- Electronic ignition with battery backup provides continued operation in the event of a power outage
- Clean-face design with integrated tile stops for easy finishing
- Outstanding heating efficiency for increased comfort and lower operating costs
- Standard tempered glass and a protective screen*
- Black painted interior standard (optional porcelain liner available)
- Platinum crushed glass media is included with several optional colors available to customize the look
- Mood-enhancing floor lighting with six distinctive settings
- Factory-installed blower with six-speed settings to fine-tune your heating needs
- Multi-function remote control included (IPI/CPI, thermostat, flame height, blower, lighting)
- 20 year limited warranty
*This fireplace meets all ANSI Z21.88 barrier requirements.
Venting Notes
- Uses 4.5" / 7.5" Secure Vent Rigid and Secure Flex Direct-Vent Components
Specifications
| Brand | Superior |
| Catalog Number |
F4237, F4904 |
| Model Number |
DRL3555TEN, DRL3555TEP |
| Fuel Type | Natural Gas, Propane |
| Product Type | Direct Vent Gas Fireplace |
| Framing Width | 55-7/8" |
| Framing Height | 29" |
| Framing Depth | 18" |
| BTU |
28,000 - 19,000 (NG) 27,000-21,000 (LP) |
| Design Style | Contemporary |
| View Style |
Front-View |
| Controls | Remote Control |
| Agency Listing | Built to ANSI Z21.88, CSA 233 - PFS (F19-008) |
| AFUE* |
67.7 (NG) 61.0 (LP) |
| P4** |
62.4 (NG) 63.4 (LP) |
*AFUE is a measurement of the US Department of Energy
**P4 (EnerGuide) is a measurement of the Canadian Office of Energy Efficiency.
Product Dimensions
Warranty
 ttps://cdn.shopify.com/s/files/1/0686/3156/0499/files/20-Years-Warranty.jpg?v=1681616895 |
Innovative Hearth Products ("IHP") 20-Year Limited Warranty warrants your Superior® Brand gas fireplace, Stove, or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. |
About The Manufacturer
Our Shipping Policy
Effective Date: May 9, 2026
Thank you for visiting and shopping with Ridge Flame. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays).
Orders placed after 5:00 PM EST will begin processing on the next business day.
Once your order is processed and prepared for shipment, you will receive a shipping confirmation email with tracking information.
Please note that certain products, including oversized, custom-made, special-order, or high-demand items, may require additional handling or production time. If your order is expected to ship later than the advertised timeframe, our customer service team will contact you via email or phone.
Shipping Rates & Delivery Estimates
We offer Free Standard Shipping on most orders within the contiguous United States.
Estimated delivery timelines:
- Standard products: typically delivered within 3–7 business days after shipment
- Total estimated delivery time: approximately 4–10 business days from the order date
Delivery times are estimates only and may vary due to carrier delays, weather conditions, product availability, holidays, or other unforeseen circumstances.
While we strive to meet all estimated delivery timelines, delays may occasionally occur due to weather, carrier issues, holidays, manufacturer backorders, or other unforeseen circumstances.
Shipping Destinations
We currently ship to customers within the United States.
Free shipping applies to the contiguous United States only (Lower 48 states and Washington D.C.).
For shipments to:
- Alaska
- Hawaii
- U.S. Territories
please contact us before placing your order for a shipping quote and estimated transit time.
We do not currently offer international shipping.
Freight & Oversized Deliveries
Certain large or heavy items such as fireplaces, fire pits, mantels, and outdoor heating products are shipped via freight carriers.
Freight deliveries may include:
- Curbside delivery service
- Delivery appointment scheduling
- Signature requirement upon delivery
An adult must be available to receive and inspect freight shipments at the time of delivery.
Additional delivery services such as liftgate service or inside delivery may be available upon request depending on the carrier and delivery location.
Shipment Inspection & Damages
Please inspect all shipments carefully upon delivery.
If your shipment arrives visibly damaged:
- Note the damage with the carrier before signing the delivery receipt
- Take photos of the product and packaging
- Contact us immediately at sales@ridgeflame.com
If concealed damage is discovered after delivery, please notify us within 48 hours of receiving the shipment and provide photos of the packaging and damaged item.
Please retain all original packaging materials until the claim is resolved.
We will work directly with the carrier and manufacturer to help resolve shipping damage claims and provide an appropriate solution whenever possible.
Shipment Confirmation & Tracking
Once your order ships, you will receive a shipment confirmation email containing tracking information.
Tracking numbers may take 24–48 hours to become active after shipment.
If you have not received tracking information within several business days after your order ships, please contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, delivery delays, additional carrier fees, or returned shipments may occur.
Please contact us immediately if you notice an error in your shipping address after placing your order.
Order Cancellations
Orders may be canceled without penalty before shipment processing begins or before a shipping label or Bill of Lading has been created.
Custom-made, made-to-order, or special-order products cannot be canceled once production or processing has started.
If you need assistance with an order cancellation request, please contact us as soon as possible.
Returns & Refunds
Eligible non-custom items may generally be returned within 30 days of delivery unless otherwise stated on the product page.
Returned items must:
- Be unused and in original condition
- Include original packaging and accessories
- Be returned in resellable condition
Return shipping costs and applicable restocking fees may apply.
Custom-made, made-to-order, clearance, or final-sale items may not be eligible for return.
Please review our Return & Refund Policy for complete details before initiating a return.
Shipping Carriers
We partner with trusted shipping providers including:
- FedEx
- UPS
- USPS
- Certified Freight Carriers
Carrier selection may vary depending on the product size, destination, and shipping method.
Contact Us
If you have questions regarding this Shipping Policy or your shipment, please contact us:
Ridge Flame
7945 Highland Bluff NE
Atlanta, GA 30328
United States
Email: sales@ridgeflame.com
Phone: (866) 406-6041
Website: https://ridgeflame.com/pages/contact
Customer support is available Monday–Friday, 9:00 AM – 5:00 PM (EST).
110% Best Price Guarantee
At our store, we are committed to offering exceptional value and competitive pricing on every product we sell. If you find the same item available at a lower price from another authorized online retailer, we'll not only match it, we'll beat it by 10% of the price difference.
To request a price match, simply send us a link to the product on our website along with a link to the competitor's listing. Our team will review your request and, in most cases, respond within one business day.
Eligibility Requirements
To qualify for our 110% Best Price Guarantee:
- The product must be identical in brand, model, size, and specifications.
- The item must be currently in stock and available for purchase from both retailers.
- The competitor must be an authorized online retailer of the product.
- The comparison price must include applicable shipping charges. Sales tax is excluded from price match calculations.
- The competitor's advertised price must comply with the manufacturer's pricing policies.
Exclusions
The following are not eligible for price matching:
- Promotional offers, rebates, coupons, or buy-one-get-one-free deals
- Auction, marketplace, liquidation, or discount websites (including eBay, Overstock, Amazon marketplace sellers, etc.)
- Retail stores with in-store-only pricing
- Pricing errors, clearance sales, or special limited-time offers
- Brands or manufacturers excluded from our Best Price Guarantee program
If you have any questions regarding eligibility or excluded brands, please contact us. We are always happy to help.
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Buy with Confidence. Choose an Authorized Dealer.
When you shop with Ridge Flame, you can buy with confidence knowing you're purchasing from an authorized dealer. Every product is backed by the full manufacturer’s warranty, ensuring genuine products, reliable protection, and long term peace of mind. We never source from unauthorized channels or grey market suppliers. Instead, we provide authentic products, competitive pricing, and dedicated customer support every step of the way, from product selection and ordering to installation guidance and after sales assistance.
Why Buy From Ridge Flame?
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Authorized Dealer
We partner directly with leading fireplace brands to ensure authentic products backed by full manufacturer warranties.
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Free Shipping
All orders ship free within the continental United States, helping you save more on your purchase.
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Easy Returns
Need to return the merchandise? We accept returns for 30 days from the date of delivery.
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110% Best Price Guarantee
Found a lower advertised price? We'll not only match it, we'll beat it by 10% whenever eligible.
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Secure & Safe Checkout
Shop confidently with encrypted transactions and trusted payment methods designed to protect your information.
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Expert Customer Support
From product selection to post-purchase assistance, our fireplace specialists are here to help every step of the way.