I would highly recommend Ridge Flame to anyone. My wife and I spent weeks researching different options, and many local retailers were offering limited selections at much higher prices. After contacting Ridge Flame, we spoke with Michael, who took the time to understand exactly what we were looking for and guided us through the entire process. He answered all of our questions, helped us choose the right model. The customer service was outstanding, the pricing was competitive, and the overall experience exceeded our expectations. We couldn’t be happier with our purchase. Thanks again!

David Thompson
Severna Park, MD

Great Experience from Start to Finish. We had a lot of questions while planning our fireplace project, and Michael was extremely helpful throughout the process. He took the time to explain our options, offered honest recommendations. Even when we made changes to our original plans, he helped us find a better solution without any pressure. The product arrived as expected, and the entire experience was smooth and professional. We would definitely purchase from Ridge Flame again.

Mark Jensen
Courtdale, PA

I was comparing options and wasn’t quite ready to place my order when I received a helpful email from Ridge Flame asking if I had any questions. I’m glad they reached out because I did need some guidance. Michael took the time to walk me through the options, answer my questions, and make sure I had everything needed for our project. There was never any pressure, just honest and helpful advice. It’s rare to find that level of customer service these days, and it made the entire experience much easier. Highly recommended.

Jennifer Collins
Franklin, NC