Superior DRI2032TEN 32" Medium Direct Vent Gas Fireplace Insert With Electronic Ignition
Superior DRI2032TEN 32" Medium Direct Vent Gas Fireplace Insert With Electronic Ignition
SKU: SKU: DRI2032TEN
Authorized Superior Dealer
Manufacturer's Warranty Included
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The Superior DRI2032TEN 32 Inch Medium Direct Vent Gas Fireplace Insert is designed to transform an existing masonry or zero-clearance fireplace into an efficient and attractive home heating solution. Featuring realistic ceramic fiber logs, glowing ember accents, and a black painted interior, this direct vent gas insert delivers the timeless appearance of a traditional wood-burning fireplace while offering the convenience and efficiency of modern gas technology. Its heat-circulating design and expansive viewing area make it an excellent addition to living rooms, family rooms, and other gathering spaces.
Powered by an advanced electronic ignition system with an IPI/CPI switch and battery backup, the DRI2032TEN provides dependable operation even during power outages. The integrated pan burner produces up to 28,000 BTUs of heat, while ceramic glass helps maximize heat transfer for improved comfort and efficiency. A factory-installed 140 CFM variable-speed blower distributes warm air throughout the room, helping heat spaces ranging from approximately 500 to 1,800 square feet. Conveniently positioned controls allow easy adjustment of flame height and blower speed, while optional remote controls and wireless wall-mounted controls provide additional operating convenience.
With AFUE efficiency ratings of up to 70% and compatibility with either natural gas or propane using a conversion kit, the Superior DRI2032TEN delivers reliable performance, energy efficiency, and year-round comfort. Its direct vent design enhances safety and indoor air quality while maintaining exceptional heating performance. Backed by a 20-year limited warranty, this premium gas fireplace insert offers an ideal combination of warmth, convenience, and long-term value for homeowners seeking an efficient fireplace upgrade.
Included
- 1 Insert Body
- 1 Power Cord
- 1 Log Set
- 1 Bag of Embers
- Literature Package (Installation and Operation Manual, Warning Labels, and Hardware Kit*)
- Hardware Kit Contents:
- 4 Threaded 1/4-20 x 2.5" Appliance Leveling Bolts
- 2 #8 x 3/8" Phillips Screws
- 4 #8 Washers (Full Front Facade Panel Installation)
- 4 8-32 Nuts (Full Front Facade Panel Installation)
Required Accessories
- Full Front Facade Kits
Optional Accessories
- Surround Panels
- Remote Control Kit
- Gas Conversion Kit
Features
- Available in 27″ and 32″ heat-circulating models
- Approved for use with zero clearance and masonry fireplaces
- Conveniently placed controls allow for easy operation and adjustment of flame height and blower
- Electronic ignition with IPI/CPI switch and battery backup to provide continued operation in the event of a power outage
- Pan burner with up to 28,000 BTUs (32″ model) / 25,000 (27″ model)
- AFUE heating efficiency up to 78% (27″ model) / 70% (32″ model)
- Detailed ceramic fiber logs with glowing embers
- Features ceramic glass for optimum heat transfer
- Factory installed variable-speed blower
- Black painted interior
- Optional hand-held remote control or wireless wall-mounted control
- 20-year limited warranty
Specifications
| Brand |
Superior |
| Catalog Number |
F3026 |
| Model Number |
DRI2032TEN Gas Insert |
| Product Type | Direct Vent Gas Insert |
| Fuel Type |
Natural Gas Propane Using Conversion Kit |
| Ignition | Electronic |
| Framing Width |
32" |
| Framing Height | 19-1/2" |
| Framing Depth | 16" |
| BTU | 16,000 - 28,000 (NG) 14,000 - 25,000 (LP) |
| Heating Capacity* | 500-1,800 sq.ft. |
| Design Style | Traditional |
| View Style | Front-View |
| Controls | Optional Remote |
| Weight | 96 lb. |
| Blower | 140-CFM Variable-Speed Blower (standard) |
| Vent Pipe | Colinear 3" Flex Vent (sold separately) |
| Agency Listing | Built to ANSI Z21.88 and CSA 2.33 standard. |
| AFUE | 70% (NG) 67% (LP) |
| Energuide (P4) | 57% (NG) 61% (LP) |
*Square-feet heating capacities are approximations only. Actual performance may vary depending upon home design and insulation, ceiling heights, climate, appliance location, accessories chosen, chimney installation and how the appliance is operated.
Insert Clearances

| A | 32" | Mantel |
| B | 4" | Side Wall |
| C | 10" | Mantel Depth |
| D* | 0" | 4" | Vertical distance from base of appliance to hearth extension |
| E* | 10" | 0" | Minimum horizontal distance from front of appliance |
*If the base of the appliance is 0" above the room floor 10" min. hearth extension is required.
If the base of the appliance is 4” above the room floor, 0" hearth extension is required.
Insert Dimensions
TOP VIEW

SIDE VIEW

| F | Front Width | 26-5/8" |
|
G |
Overall Unit Height to Top of 3" Flue Collar | 17-7/8" |
|
H |
Unit Depth | 14-7/8" |
| I | Back Width | 16-3/4" |
Minimum Fireplace Opening
| Front Width | 27" |
| Rear Width | 17" |
| Height | 18" |
| Depth | 15" |
Warranty
![]() ttps://cdn.shopify.com/s/files/1/0686/3156/0499/files/20-Years-Warranty.jpg?v=1681616895 |
Innovative Hearth Products ("IHP") 20-Year Limited Warranty warrants your Superior® Brand gas fireplace, Stove, or Insert ("Product") to be free from defects in materials and workmanship at the time of manufacture. |
About The Manufacturer

Our Shipping Policy
Effective Date: May 9, 2026
Thank you for visiting and shopping with Ridge Flame. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
Order Processing Time
Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Orders placed after 5:00 PM EST will begin processing on the next business day.
Once your order is processed and prepared for shipment, you will receive a shipping confirmation email with tracking information.
Please note that certain products, including oversized, custom-made, special-order, or high-demand items, may require additional handling or production time. If your order is expected to ship later than the advertised timeframe, our customer service team will contact you via email or phone.
Shipping Rates & Delivery Estimates
We offer Free Standard Shipping on most orders within the contiguous United States.
Estimated delivery timelines:
- Standard products: typically delivered within 2–5 business days after shipment
- Total estimated delivery time: approximately 3–7 business days from the order date
Delivery times are estimates only and may vary due to carrier delays, weather conditions, product availability, holidays, or other unforeseen circumstances.
While we strive to meet all estimated delivery timelines, delays may occasionally occur due to weather, carrier issues, holidays, manufacturer backorders, or other unforeseen circumstances.
Shipping Destinations
We currently ship to customers within the United States.
Free shipping applies to the contiguous United States only (Lower 48 states and Washington D.C.).
For shipments to:
- Alaska
- Hawaii
- U.S. Territories
please contact us before placing your order for a shipping quote and estimated transit time.
We do not currently offer international shipping.
Freight & Oversized Deliveries
Certain large or heavy items such as fireplaces, fire pits, mantels, and outdoor heating products are shipped via freight carriers.
Freight deliveries may include:
- Curbside delivery service
- Delivery appointment scheduling
- Signature requirement upon delivery
An adult must be available to receive and inspect freight shipments at the time of delivery.
Additional delivery services such as liftgate service or inside delivery may be available upon request depending on the carrier and delivery location.
Shipment Inspection & Damages
Please inspect all shipments carefully upon delivery.
If your shipment arrives visibly damaged:
- Note the damage with the carrier before signing the delivery receipt
- Take photos of the product and packaging
- Contact us immediately at sales@ridgeflame.com
If concealed damage is discovered after delivery, please notify us within 48 hours of receiving the shipment and provide photos of the packaging and damaged item.
Please retain all original packaging materials until the claim is resolved.
We will work directly with the carrier and manufacturer to help resolve shipping damage claims and provide an appropriate solution whenever possible.
Shipment Confirmation & Tracking
Once your order ships, you will receive a shipment confirmation email containing tracking information.
Tracking numbers may take 24–48 hours to become active after shipment.
If you have not received tracking information within several business days after your order ships, please contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete shipping address is provided, delivery delays, additional carrier fees, or returned shipments may occur.
Please contact us immediately if you notice an error in your shipping address after placing your order.
Order Cancellations
Orders may be canceled without penalty before shipment processing begins or before a shipping label or Bill of Lading has been created.
Custom-made, made-to-order, or special-order products cannot be canceled once production or processing has started.
If you need assistance with an order cancellation request, please contact us as soon as possible.
Returns & Refunds
Eligible non-custom items may generally be returned within 30 days of delivery unless otherwise stated on the product page.
Returned items must:
- Be unused and in original condition
- Include original packaging and accessories
- Be returned in resellable condition
Return shipping costs and applicable restocking fees may apply.
Custom-made, made-to-order, clearance, or final-sale items may not be eligible for return.
Please review our Return & Refund Policy for complete details before initiating a return.
Shipping Carriers
We partner with trusted shipping providers including:
- FedEx
- UPS
- USPS
- Certified Freight Carriers
Carrier selection may vary depending on the product size, destination, and shipping method.
Contact Us
If you have questions regarding this Shipping Policy or your shipment, please contact us:
Ridge Flame
7945 Highland Bluff NE
Atlanta, GA 30328
United States
Email: sales@ridgeflame.com
Phone: (866) 406-6041
Website: https://ridgeflame.com/pages/contact
Customer support is available Monday–Friday, 9:00 AM – 5:00 PM (EST).
110% Best Price Guarantee
At our store, we are committed to offering exceptional value and competitive pricing on every product we sell. If you find the same item available at a lower price from another authorized online retailer, we'll not only match it, we'll beat it by 10% of the price difference.
To request a price match, simply send us a link to the product on our website along with a link to the competitor's listing. Our team will review your request and, in most cases, respond within one business day.
Eligibility Requirements
To qualify for our 110% Best Price Guarantee:
- The product must be identical in brand, model, size, and specifications.
- The item must be currently in stock and available for purchase from both retailers.
- The competitor must be an authorized online retailer of the product.
- The comparison price must include applicable shipping charges. Sales tax is excluded from price match calculations.
- The competitor's advertised price must comply with the manufacturer's pricing policies.
Exclusions
The following are not eligible for price matching:
- Promotional offers, rebates, coupons, or buy-one-get-one-free deals
- Auction, marketplace, liquidation, or discount websites (including eBay, Overstock, Amazon marketplace sellers, etc.)
- Retail stores with in-store-only pricing
- Pricing errors, clearance sales, or special limited-time offers
- Brands or manufacturers excluded from our Best Price Guarantee program
If you have any questions regarding eligibility or excluded brands, please contact us. We are always happy to help.
Please inform us of any damage or missing parts within 48 hours of receiving your delivery. Include clear photos of the damage and keep the original boxes and all protective packaging materials.
For the smoothest experience, we strongly recommend inspecting your shipment while the delivery driver is present. If you discover damaged items, refuse the delivery or note the damage on the delivery receipt.
If you cannot inspect the items with the driver present but notice damage to the boxes, please note this on the delivery receipt and inspect your items as soon as possible.
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Buy with Confidence. Choose an Authorized Dealer.
When you shop with Ridge Flame, you can buy with confidence knowing you're purchasing from an authorized dealer. Every product is backed by the full manufacturer’s warranty, ensuring genuine products, reliable protection, and long term peace of mind. We never source from unauthorized channels or grey market suppliers. Instead, we provide authentic products, competitive pricing, and dedicated customer support every step of the way, from product selection and ordering to installation guidance and after sales assistance.
Why Buy From Ridge Flame?
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Authorized Dealer
We partner directly with leading fireplace brands to ensure authentic products backed by full manufacturer warranties.
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Free Shipping
All orders ship free within the continental United States, helping you save more on your purchase.
-
Easy Returns
Need to return the merchandise? We accept returns for 30 days from the date of delivery.
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110% Best Price Guarantee
Found a lower advertised price? We'll not only match it, we'll beat it by 10% whenever eligible.
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Secure & Safe Checkout
Shop confidently with encrypted transactions and trusted payment methods designed to protect your information.
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Expert Customer Support
From product selection to post-purchase assistance, our fireplace specialists are here to help every step of the way.
